Delivery

Where do you deliver to?

We deliver to all major centres and outlying areas throughout South Africa

What are the delivery costs?

All orders are FREE

When can I expect my parcel?

Johannesburg and Pretoria

1-2 work days

Most parcels are delivered in 1-2 working day. If there is a courier delay then your parcel will be delivered the following day.

Cape Town and Port Elizabeth

1 - 3 working days.

Outlying Areas

2 - 4 working days.

Other Major Centres

1 - 3 working days.

What time will my parcel be delivered?

We cannot give a time when the courier driver will arrive to deliver the parcel.

There are so many factors which influence the delivery time such as traffic, delays at a previous stop or a technical problem.

Delivery will take place between business hours, from 08:00 to 16:30.

Please ensure that someone is present at the delivery address to receive and sign for the parcel.

Can I track my parcel?

Yes.

You will receive a tracking number via email or whatsapp which will include a link to track your parcel online.

My parcel is delayed what should I do?

Unfortunately parcel delays do happen, however we follow-up with the respective service providers immediately.

Please send an email to orders@thesecretfatburners.co.za and we will follow-up with the courier company.

Receiving your parcel.

Someone must sign the waybill when receiving the parcel

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