the secret fat burner

Delivery

Where do you deliver to?

We deliver to all major centres and outlying areas throughout South Africa


What are the delivery costs?

All orders are FREE


When can I expect my parcel?

Johannesburg and Pretoria

1-2 work days

Most parcels are delivered in 1-2 working day. If there is a courier delay then your parcel will be delivered the following day.

Cape Town and Port Elizabeth

1 - 3 working days.

Outlying Areas

2 - 4 working days.

Other Major Centres

1 - 3 working days.


What time will my parcel be delivered?

We cannot give a time when the courier driver will arrive to deliver the parcel.

There are so many factors which influence the delivery time such as traffic, delays at a previous stop or a technical problem.

Delivery will take place between business hours, from 08:00 to 16:30.

Please ensure that someone is present at the delivery address to receive and sign for the parcel.


Can I track my parcel?

Yes.

You will receive a tracking number via email or whatsapp which will include a link to track your parcel online.


My parcel is delayed what should I do?

Unfortunately parcel delays do happen, however we follow-up with the respective service providers immediately.

Please send an email to orders@thesecretfatburners.co.za and we will follow-up with the courier company.


Receiving your parcel.

Someone must sign the waybill when receiving the parcel

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